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MACHWASCO: Your Trusted Partner for Water and Sanitation in Machakos
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MACHWASCO: Your Trusted Partner for Water and Sanitation in Machakos

Understanding MACHWASCO

The Municipal Council of Machakos Water and Sewerage Company Limited, popularly known as MACHWASCO, plays a crucial role in providing safe, reliable, and affordable water and sanitation services to the people of Machakos Town and its surrounding areas. As a Semi-Autonomous Government Agency regulated by the Water Services Regulatory Board (WASREB), MACHWASCO is dedicated to enhancing the standard of living through efficient management of water resources.

Core Functions and Services

MACHWASCO focuses on several critical areas to ensure water availability and sanitation:

  • Water Supply Distribution: We manage the connections for domestic, commercial, and institutional water pipeline systems, ensuring every household and business has access to clean water.
  • Sewerage Infrastructure: Our team is committed to constructing, maintaining, and upgrading sewerage systems, managing liquid waste effectively to protect public health and the environment.
  • Quality Monitoring: We conduct thorough testing of drinking water and monitor industrial effluent discharge, ensuring compliance with health and safety standards.
  • Smart Metering Transitions: We are rolling out smart metering projects to minimize non-revenue water loss, making water provision more efficient.
  • Tariff Frameworks: Our tariffs are developed under approved multi-year adjustment cycles supervised by WASREB, ensuring transparency and sustainability in service delivery.

Why Choose MACHWASCO?

MACHWASCO aims to exceed customer expectations in every aspect of our service delivery. Here are a few reasons why we are the preferred choice for water and sanitation in the region:

  • Quality Services: We prioritize providing high-quality water and sanitation services that are both affordable and reliable.
  • Effective Resource Utilization: Our mission focuses on using resources effectively and sustainably to benefit our community.
  • Customer-Centric Approach: We listen to our customers and address their needs, ensuring satisfaction and a positive experience.

Contacting MACHWASCO

For more information, service inquiries, or any assistance, you can reach us at:

  • Physical Office: Machakos Town, Kenya
  • Postal Address: P.O. Box 527-90100, Machakos
  • Phone Contacts: +254 704 221336 / +254 728 319560
  • Website: Visit the MACHWASCO Official Website
  • Operating Hours: Monday to Friday (8:00 AM – 5:00 PM) and Saturday (8:00 AM – 12:00 PM)

Conclusion

MACHWASCO stands firm in its commitment to providing exceptional water and sanitation solutions to the community of Machakos. With a focus on quality, customer satisfaction, and sustainability, we are dedicated to making a positive impact on public health and the environment. Experience the benefits of clean and reliable water with MACHWASCO—your trusted partner in resource management.

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