Frequent Asked Questions
A new consumer is required to fill in the consumer agreement form attached, then attaché a copy of your KRA pin and National ID.
STEPS TO PAYING PAYMENT VIA M-PESA.
- Go to M-Pesa Menu on your phone.
- Select Pay Bill Option.
- Enter the business number pay Bill.
- Enter your water account number e.g. 070123XXX.
- Enter the amount you are paying e.g.1000
- Enter your M-Pesa PIN.
- Press OK You will receive a confirmation message with the Transaction code and amount.