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Who we are
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Our background
Incorporated on July 6, 2005, MACHWASCO originated as a department under the defunct Municipal Council of Machakos. Following statutory reforms and devolution, the utility transitioned into a licensed commercial Water Service Provider wholly owned by the County Government of Machakos. Today, it is regulated by WASREB and mandated to deliver safe, reliable, and affordable water and sanitation services
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Vision

The be the leading Water Service Provider of choice in the region that exceeds the expectations of its customers and stakeholders. 

Mission

To provide quality, affordable and reliable water and sewerage services through effective, efficient and sustainable utilization of resources.

Our Core Values
Equity

At MACHWASCO we ensure that there is fair decision-making and treat all stakeholders with equal respect.

Integrity

MACHWASCO delivers transparent, accountable, and high-integrity service to our clients and society.

Teamwork

MACHWASCO promotes staff-management synergy to guarantee high-quality service delivery and fulfill our mandate.

Accountability

We ensure collective accountability and total transparency in every action serving our community.

Customer Focus

Our customers drive us. MACHWASCO delivers reliable service tailored to our community’s needs.

Professionalism

MACHWASCO upholds the highest ethical standards, delivering skilled, respectful, and expert service every day.